Frankie Watch Mid Century/Silver/Black

- Solid stainless steel case construction.
- hardened mineral crystal.
- Miyota Japanese quartz 3-hand.

-After Saltwater or Sand Exposure: Rinse your watch thoroughly with mild soap and fresh water to prevent damage from salt or debris.
-Battery Replacement: Replace the battery every two years. Leaving a dead or low battery inside may cause leaks and damage the internal movement.
-Water Resistance Maintenance: Water resistance is achieved with rubber or plastic seals that naturally degrade over time. Have these seals inspected and replaced by an authorized jeweler every two years to maintain proper protection.
-Temperature Caution: Avoid exposing your watch to extreme temperatures (above 60°C / 140°F or below -10°C / 14°F). High heat from hot tubs or saunas can compromise the integrity of the seals.
-Shock Protection: While built to be durable, extreme physical shocks can still damage your watch. Handle it with care in intense activities.

Australia

All orders placed from Australia before 1:00pm AEST during Monday to Friday (excluding public holidays & high volume sale times) will be packed and dispatched on the same day. Any orders placed after 1:00pm will be packed and shipped on the next business day.

We recommend visiting the Australia Post website for an estimated delivery window, which you can find here.

Occasionally we experience a few minor hiccups and discrepancies with our stock, in which case we will attempt to source the items from our stores, which could cause a slight delay in the dispatch of your order.

To ensure a safe delivery, all parcels will require a signature on delivery. It may be worthwhile to consider specifying a delivery address where you will be present. If no one is present to sign for the delivery, a collection card will be left in your post box explaining how to pickup your parcel.

International Orders

International orders are shipped via DHL Express International. Please note that shipping costs that are charged by Neverland Store do not include any duties or taxes that may be applicable when the goods enter your region.

Find the below table detailing shipping charges and delivery windows:

Please note:

The above estimates are only approximate delivery windows. There are factors outside of our control that can occasionally add further delays.

Neverland Store offices and warehouses reside in Melbourne, Australia. Staff are not be available to pack or distribute your orders on weekends or relevant public holidays.

Contact our customer service team via email: customerservice@neverlandstore.com.au or phone: 1300 729 085 if you require more information.