All orders placed from Australia before 1:00pm AEST during Monday to Friday (excluding public holidays & high volume sale times) will be packed and despatched on the same day. Any orders placed after 1:00pm will be packed and shipped on the next business day. We recommend visiting the Australia Post website for an estimated delivery window, which you can find here.
Occasionally we experience a few minor hiccups and discrepancies with our stock, in which case we will attempt to source the items from our stores, which could cause a slight delay in the despatch of your order.
To ensure a safe delivery, all parcels will require a signature on delivery. It may be worthwhile to consider specifying a delivery address where you will be present. If no one is present to sign for the delivery, a collection card will be left in your post box explaining how to pickup your parcel.
Pre-Christmas Delivery Cut-offs:
Regular post shipping cut off has now past.
Express Shipping order before 19th December
Get a FREE upgrade to Express Shipping and get it before Christmas when you order before 19th December for all orders $100+.
Free Express shipping upgrade available until 22nd December AU & NZ Only.
Orders under $100
Orders $100 and above
Orders $150and above
International orders are shipped via DHL Express International. Please note that shipping costs that are charged by Neverland Store do not include any duties or taxes that may be applicable when the goods enter your region.
Find the below table detailing shipping charges and delivery windows:
Shipping Cost (AUD)
The above estimates are only approximate delivery windows. There are factors outside of our control that can occasionally add further delays.
Neverland Store offices and warehouses reside in Melbourne, Australia. Staff are not be available to pack or distribute your orders on weekends or relevant public holidays.
Easy Sign-Up: Just select "Afterpay" as your form of payment at checkout. All you need is a debit or credit card to create an account.
Pay in 4 instalments
You'll pay your first instalment at the time of purchase, and the remainder every two weeks.
You’ll know you’ve been approved within seconds. Orders ship as they would with any other form of payment, as quickly as you choose.
Nothing Extra To Pay
With interest-free instalments, the only fees are for late payments. You can find your payment schedule in the Afterpay app and we'll send you regular reminders.
BUY NOW, PAY LATER IN 6
Never pay the full price at checkout again. Pay 1/6 today and the rest over five weeks.
NO INTEREST, NO FEES Experience fee freedom when you pay on time. Interest? Never.
LAYBUY CARD In-store shopping just got easier. Now you can tap to pay with Laybuy Card in your Digital Wallet.
BOOST YOUR SPEND Laybuy Boost let’s you make a purchase more than your Laybuy limit, you just pay the difference up front and the rest on laybuy.
HOW IT WORKS
Select Laybuy as your payment method at checkout.
Log in and sign up and complete your order.
Choose your payment day, view or schedule and select 'pay now'
You're done! Your items are on their way and payment will be taken each week automatically.
PAY IN 4
Eligible PayPal users can now pay in 4 instalments when using PayPal at checkout on orders valued between AU$30 and $2,000 in 4 interest-free instalments. All with PayPal's renowed buyer protection.
For more information about PayPal Pay In 4, see here.
Zip Pay is an interest-free buy-now-pay-later service. Repayments are based on a minimum monthly payment from as little as $10 per week. A $9.95 monthly account fee applies, waived if you pay your statement closing balance in full, by the due date. Find out More about Zip Here.
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Applying is fast and easy so you can start shopping today!
Shop just abouteverywhere
Shop at all your favourite places, online and instore, with the Zip app.
Zip flexible repayments put you in control by letting you pay later at your own pace.