Gift Cards

Simply click here and enter in your card details to view your available balance and expiry date.
Unfortunately at this point in time, gift vouchers may only be redeemed where they were originally purchased. Eg, a Gift Card purchased online can only be used for purchases online, and not in-store.
If you need to return any items from your order that were purchased with a Gift Card, you will be credited back to your Gift Card first (expiry will be reset for you), and the remaining will be credited back to your other method of purchase (if applicable).
Gift Cards are treated as cash and therefore cannot be replaced, refunded or re-issued under any circumstances.
We are happy to provide a reasonable extension for your Gift Card in some circumstances - however this is up to our discretion.
Gift Card purchases are treated as a final purchase, and therefore unable to be returned or exchanged under any circumstances.
Unfortunately once a Gift Card has been purchased, the total value can not be altered.
Gift Cards are issued with a 12 month expiry from the date of issue.
Definitely! You can easily input multiple Gift Cards in to your purchase.
To complete any purchases through Neverland Store, you must first register an account with your shipping details.
No. Gift Card purchases will need to be in a separate order.